SugarCRM is rethinking how technology can help companies manage customer relationships. Sugar, the market leading commercial open source CRM application, delivers a feature-rich set of business processes that enhance marketing effectiveness, drive sales performance, improve customer satisfaction and provide executive insight into business performance. Supported by deep collaboration and administration capabilities that adapt to how your company operates, Sugar is delighting customers of all sizes across a broad range of industries.

Flexible Deployment Options

Why should your CRM provider decide how you manage your customer information? At SugarCRM, the customer is in control.

Choose our On-Demand, if you would like QFx Solutions to host your information. Choose our On-Site model, if you want to manage SugarCRM on your own servers.

Do not let marketing pounds and bold pronouncements fool you: if a vendor tells you there is only one way to deploy software, it is more about their business model than yours.

Contact us about our flexible deployment options

Transparent and Customisable

SugarCRM offers point-and-click capabilities for user interface customization, but for companies who want more detailed customisations, we offer something more: access to the underlying source code.

This approach differs greatly from closed vendors whose business model is driven on locking-in customers and taxing them over the long-term. Sugar is written in a simple, popular programming language (PHP) that can be customized in an instant.

Stop paying extra to customize your own information in closed environments that are difficult, if not impossible, to understand. With Sugar, it is much easier to get to your destination because you can actually see where you are going.

Download SugarCRM Open Source and see for yourself.

Employees Love It

CRM success begins with the user. SugarCRM has designed a CRM application that is fast, friendly, and even fun to use.

Accessing SugarCRM through a web browser, users can choose their own themes to suit their individual tastes, manage multiple information sources through Microsoft Outlook integration and content syndication, and access the information they need as fast as they can click. The joy of using SugarCRM translates into a more organised and efficient sales force, which drives greater productivity and more visibility for managers.

A Better Way to Build Software

SugarCRM is changing the game by finding a better way to develop software.

SugarCRM author and release SugarCRM Open Source to a community of 2,400 CRM experts and developers who use the software, provide feedback and develop extensions to SugarCRM. SugarCRM use revenues from their corporate customers to fund the development and release of new functionality for the development community. That is why SugarCRM was translated into 24 languages in the last 18 months. This distributed development cycle produces a product that is more innovative and of better quality than closed vendors could ever produce. Put another way, who understands the CRM market better: 8 engineers or 2,400 CRM experts?

Learn more about the SugarCRM community at SourceForge.org.

Make Your CFO Smile

SugarCRM's grass roots approach means that we do not spend 50p of every pound on sales and marketing.

Important operations that do not, however, make the product of better quality or more innovative. The SugarCRM product speaks for itself and we pass the savings on to you. A novel concept that will make your CFO smile.